Serco's Apprenticeship Service

About Serco's Skills team

As one of the Top 100 employers of Apprentices in the UK, our first-hand experience and knowledge of employing and supporting Apprentices has seen Serco place Apprentices in 80 contracts across the UK. Serco is a registered Ofsted Grade 2 national training provider of Apprenticeships and is well placed to offer work-based competency training to both businesses and employees to support their career progression. This service is provided by Serco's Skills team which is part of Serco's Employment, Skills and Enterprise (ESE) business. ESE sits under Serco's Citizen Services unit within the UK & Europe, Local and Regional Government division.

There are around 750 Apprentices in Serco and as a major supplier to the UK central government, we aim to continue to support Apprenticeships in a diverse range of roles across as many of our contracts as possible.

Serco offers Apprenticeships to over 200 job types in a range of industries including, leisure management, hospitality, engineering, custodial services, security, customer services, facilities management and business administration. Our aim is to have a dynamic, engaged workforce that will draw on the best of the nation’s talent in challenging, yet inspiring roles. We also provide apprenticeship support to training providers across the country.

Serco is an established Apprenticeship training provider and is also;

  • Part of Serco Group Plc which is one the top 100 employers of Apprentices in the UK
  • A registered Ofsted Grade 2 national training provider of Apprenticeships
  • A full service – we deliver, support and assess the Apprenticeship qualifications

Choose us as your training provider to deliver, support and assess your employees' Apprenticeships and choose from a selection of accredited qualifications across a wide range of industries.

Serco Apprenticeships

Serco also delivers Apprenticeships internally to its own employees who are encouraged to use the opportunity of combining practical experience with vocational training to achieve the desired qualification.

There are around 750 Apprentices in Serco. Serco aims to support Apprenticeships in a diverse range of roles across as many contracts as possible and currently offers over 200 job types in a range of industries including, leisure management, hospitality, engineering, custodial services, security, customer services, facilities management and business administration.

Serco is keen to support its existing workforce in their professional development. All Serco Apprenticeship Diplomas (NVQ qualifications) are delivered, supported and assessed through Serco's Skills team. When the new levy starts, funding from the SFA will be a top up to the levy contribution from Serco which means there is no cost involved to the employer.

  • Framework
    Activity Leadership
    Level
    2
    Pathway (P/W)
    Outdoors, Exercise & Fitness, Coaching, Leadership
  • Framework
    Business Administration
    Level
    2
    Pathway (P/W)
    Business Administration
  • Framework
    Business Administration
    Level
    3
    Pathway (P/W)
    Business Administration
  • Framework
    Cleaning & Environmental Support Services
    Level
    2
    Pathway (P/W)
    Cleaning Supervision
  • Framework
    Custodial Carep
    Level
    3
    Pathway (P/W)
    Custodial Care
  • Framework
    Customer Service
    Level
    2
    Pathway (P/W)
    Customer Service (Practitioner)
  • Framework
    Customer Service
    Level
    3
    Pathway (P/W)
    Customer Service
  • Framework
    Engineering Manufacture
    Level
    3
    Pathway (P/W)
    Aerospace (Aircraft Maintenance Fitter/Technician)
  • Framework
    Engineering Manufacture
    Level
    3
    Pathway (P/W)
    Mechanical Engineering Maintenance
  • Framework
    Engineering Manufacture
    Level
    3
    Pathway (P/W)
    Engineering Maintenance
  • Framework
    Engineering Manufacture
    Level
    3
    Pathway (P/W)
    Engineering Maintenance (Electrical)
  • Framework
    Engineering Manufacture
    Level
    3
    Pathway (P/W)
    Fabrication & Welding
  • Framework
    Exercise and Fitness
    Level
    2
    Pathway (P/W)
    Instructing Exercise and Fitness
  • Framework
    Exercise and Fitness
    Level
    3
    Pathway (P/W)
    Personal Training
  • Framework
    Facilities Management
    Level
    2
    Pathway (P/W)
    Facilities Services
  • Framework
    Facilities Management
    Level
    3
    Pathway (P/W)
    Facilities Management
  • Framework
    Hospitality
    Level
    2
    Pathway (P/W)
    Hospitality Services (Hospitality Team Member)
  • Framework
    Hospitality
    Level
    2
    Pathway (P/W)
    Food and Beverage Service
  • Framework
    Hospitality
    Level
    3
    Pathway (P/W)
    Hospitality Supervision and Leadership
  • Framework
    IT, Software, Web & Telecoms Professionals
    Level
    3
    Pathway (P/W)
    IT, Software, Web & Telecoms Professionals
  • Framework
    Laboratory & Science Technicians
    Level
    3
    Pathway (P/W)
    Laboratory & Associated Technical Activities (Lab Tech/Scientist)
  • Framework
    Learning and Development
    Level
    3
    Pathway (P/W)
    Learning and development
  • Framework
    Leisure Operations & Leisure Management
    Level
    2
    Pathway (P/W)
    Leisure Operations
  • Framework
    Leisure Operations & Leisure Management
    Level
    3
    Pathway (P/W)
    Leisure Management
  • Framework
    Management
    Level
    2
    Pathway (P/W)
    Team Leading
  • Framework
    Management
    Level
    3
    Pathway (P/W)
    Management
  • Framework
    Management
    Level
    3
    Pathway (P/W)
    Team Leader/Supervisor (new for 2017)
  • Framework
    Security Services
    Level
    2
    Pathway (P/W)
    Providing Security Services
  • Framework
    Team Leading
    Level
    2
    Pathway (P/W)
    Team Leading
  • Framework
    Business Management
    Level
    5
    Pathway (P/W)
    Management & Leadership
  • Framework
    Business Management
    Level
    6
    Pathway (P/W)
    Chartered Manager Degree Apprenticeship (CMDA)
  • Framework
    Business Management
    Level
    7
    Pathway (P/W)
    Master’s qualification in Business (MBA)